Privacy Policy for KreyòlGenius

Effective Date: January 1, 2025
Last Updated: January 28, 2025

Introduction | Version French 

Welcome to KreyòlGenius (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kreyolgenius.com and use our AI-powered cultural assistants and services.

Information We Collect

Personal Information You Provide

  • Account Information: Name, email address, phone number, and payment information when you subscribe to our services
  • Communication Data: Messages, feedback, and correspondence you send to us
  • Subscription Data: Billing information, subscription preferences, and access credentials
  • Profile Information: Any additional information you choose to share in your user profile

Information Automatically Collected

  • Usage Data: How you interact with our AI assistants, frequency of use, and features accessed
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
  • Log Data: Server logs, error reports, and technical information about your use of our services

AI Interaction Data

  • Conversation History: Your interactions with our KreyòlGenius AI assistants
  • Generated Content: Stories, hooks, and other content created through our services
  • Preferences: Your content preferences, themes, and customization settings

How We Use Your Information

We use your information to:

Service Provision

  • Provide access to our AI-powered cultural assistants
  • Generate personalized content based on your preferences
  • Process payments and manage subscriptions
  • Deliver customer support and respond to inquiries

Service Improvement

  • Analyze usage patterns to improve our AI models
  • Develop new features and enhance existing services
  • Conduct research to better serve the Haitian cultural community
  • Monitor and improve the quality of generated content

Communication

  • Send subscription confirmations and billing notifications
  • Provide updates about new features and services
  • Share cultural content and community updates (with your consent)
  • Respond to your questions and support requests

Legal and Security

  • Comply with legal obligations and industry standards
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service and other policies

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (e.g., PayPal, Stripe, MonCash)
  • Website hosting and technical infrastructure
  • Customer support and communication tools
  • Analytics and performance monitoring

Legal Requirements

We may disclose information when required by law or in response to:

  • Legal processes, subpoenas, or court orders
  • Government investigations or regulatory requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your information:

Security Measures

  • Encryption of data in transit and at rest
  • Secure server infrastructure and regular security updates
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments

Data Retention

  • Account information: Retained while your account is active and for a reasonable period after termination
  • Conversation history: Stored securely for service improvement, with options for deletion upon request
  • Payment information: Retained as required for accounting and legal purposes
  • Analytics data: Anonymized and aggregated for long-term analysis

Your Rights and Choices

Access and Control

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request your data in a portable format

Communication Preferences

  • Email Communications: Opt out of promotional emails while continuing to receive essential service communications
  • Content Preferences: Modify your content preferences and AI assistant settings
  • Account Settings: Update your subscription and privacy preferences

Cookies and Tracking

  • Browser Settings: Configure your browser to refuse cookies or alert you when cookies are being sent
  • Opt-Out Tools: Use available opt-out mechanisms for analytics and advertising cookies

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

International Data Transfers

KreyòlGenius operates globally and may transfer your information to countries outside your residence, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Cultural Content and Intellectual Property

Generated Content

  • Content generated by our AI assistants based on your inputs remains subject to our Terms of Service
  • We respect the cultural significance of Haitian traditions and folklore in our content generation
  • You retain rights to your original creative inputs while generated content may be used to improve our services

Cultural Sensitivity

  • We are committed to respectful representation of Haitian culture and traditions
  • Our AI models are designed to honor and preserve cultural authenticity
  • We welcome feedback from the community regarding cultural representation

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post updated versions on our website with the effective date
  • Notify you of material changes via email or prominent website notice
  • Provide advance notice for changes that materially impact your rights

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: info@kreyolgenius.com
Website: kreyolgenius.com/contact
Address: Rte Bassin, Morne Blance, Sassoune Plaza, Gonaives – Haiti

For data protection inquiries specific to EU residents, please use the subject line “GDPR Inquiry” in your email.

Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of [Applicable Jurisdiction] and any disputes will be resolved in accordance with those laws and in the courts of [Applicable Jurisdiction].

Language Note: This Privacy Policy is available in English and French. In case of any discrepancy between versions, the English version shall prevail for legal purposes.

Acknowledgment: By using KreyòlGenius services, you acknowledge that you have read, understood, and agree to this Privacy Policy.